House Advocate - part time

Company: Wings Program Inc
Location: Palatine
Posted on: February 19, 2026

Job Description:

Job Description Job Description Description: WINGS Program is looking for a driven, empathetic multitasker for our House Advocate position! Established in 1985 as a nonprofit advocate for homeless women and children, we have expanded to become one of the largest domestic violence service and housing providers in Illinois . Today, single individuals (women/men/transgender) and their children can receive temporary safe shelter through WINGS housing, while our staff provides one-on-one, individualized assistance in setting personal goals that will enable them to work, continue their education, and care for themselves and their children. Simply put, we provide a pathway to independence for people whose lives have been disrupted by domestic violence. Objective: To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed. Key Responsibilities: · Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers. · Conduct and approve intake and eligibility evaluations to determine guest’s needs and appropriateness for services at the Safe House. · Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and others). · Supervise and coordinate activities related to house policies and chores. · Identify guest needs and communicate these needs to the responsible staff member to secure donations and services. · Ensure building is safe and secure, reporting any concerns to appropriate personnel. · Maintain timely, accurate records including up-to-date client files, statistics report, and census. · Update daily roster and shift reports. · Assist with meals and mealtime during the shift. · Assist in processing and storing donations as requested. · Attend and participate in supervision, weekly group meetings, and other meetings as required. · Conduct, attend, and participate in appropriate training and education. · Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures. · Work evenings, weekends and holidays as needed. Requirements: · Associates degree in social service, counseling, or closely related field, or equivalent job experience required. · 40-hour domestic violence training and CPR/First Aid preferred. · ICDVP credential preferred. · Food Safety and Sanitation Certification preferred. · Bilingual skills (Spanish, Polish, or Russian) preferred. · Familiarity with Microsoft Office Suite. · Commitment to diversity, equity, and inclusion. · Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills. · Skilled in working with sensitive issues and in maintaining professional boundaries with clients. · Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork. · Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis, and occasionally standing for extended periods. Part-time Benefits - Position is 30 hours a week · 403b Retirement Plan · 403b Employer Match · Medical Insurance · Dental Insurance · IL Paid Leave for All · Vision Insurance · EAP

Keywords: Wings Program Inc, Oak Park , House Advocate - part time, Seasonal Jobs , Palatine, Illinois