Bilingual Spanish/English Customer Service Representative—CWB
Location: Chicago
Posted on: June 23, 2025
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Job Description:
Job Title: Bilingual Spanish/English Customer Service
Representative—CWB Job ID: 25-08763 Location: Chicago, IL Duration:
06 months on W2 contract Job Hours: 40 hours - 7:30am-8:00pm
central time Job Schedule: 5 days in office- Some Saturday hours
may be required. Interview process: Onsite interview TEMP TO PERM
opportunity Job Summary: The CWB Representative role supports the
CWB (Client Workplace Benefits) contact center by servicing
customers through inbound/outbound calls and emails. Ideal
candidates thrive in a fast-paced environment, demonstrate
attention to detail, excel in communication, and possess strong
problem-solving skills. The primary goal is to deliver exceptional
customer experiences. In addition, assisting with functions that
include but is not limited to: Qualifications: Minimum of high
school diploma or equivalent; college degree or currently pursuing
is preferred. 3-5 years' experience of Insurance background
Customer- focused mindset and dedication to providing exceptional
service to employees Previous experience in a high-volume contact
center with a focus on decision making, problem solving and
delivering superior customer service is a plus! Outstanding,
effective, and service focused communication skills, both verbal
and written Proficient in computer skills, multi-application
navigation and multi-tasking Accepts accountability ABOUT COMBINED
INSURANCE: Client Company of America is a Client company and a
leading provider of supplemental accident, health, disability, and
life insurance products in North America. Headquartered in Chicago,
with satellite office in Columbia, SC, Combined is celebrating over
100 years in business. We are committed to making the world of
supplemental insurance easy to access and understand. The company
has an A rating by the Better Business Bureau and an A (Superior)
financial strength rating by A.M. Best. We are ranked by VIQTORY as
the number one Military Friendly® Employer in 2023 (over $1 billion
revenue category), marking client's twelfth consecutive year on the
Top 10 list. We pride ourselves on approaching all situations with
a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT Client: Client is a world leader in insurance. With
operations in 54 countries, Client provides commercial and personal
property and casualty insurance, personal accident and supplemental
health insurance, reinsurance, and life insurance to a diverse
group of clients. The company is distinguished by its extensive
product and service offerings, broad distribution capabilities,
exceptional financial strength, underwriting excellence, superior
claims handling expertise and local operations globally.
Compensation: The hourly rate for this position is $21.00 - $23.00
per hour. Factors which may affect starting pay within this range
may include [geography/market, skills, education, experience and
other qualifications of the successful candidate]. Benefits:
Sunrise offers ACA compliant medical coverage/dental
insurance/vision insurance to all employees. We also offer Sick
time benefits as required per State regulations.
Keywords: , Oak Park , Bilingual Spanish/English Customer Service Representative—CWB, Sales , Chicago, Illinois
