Territory Manager
Company: Carvana
Location: Chicago
Posted on: January 18, 2026
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Job Description:
Job Description Job Description About Carvana At Carvana, we
sell cars, but we are not salespeople. We have made it our mission
to create a hassle-free way for people to buy and sell cars. We saw
a huge problem with how much of a headache it is to buy a car the
traditional way, so we committed ourselves to put customer
satisfaction at the core of our business, we have built a
no-pressure, no-haggle online car buying experience that saves our
customers time and money. Customers can search through thousands of
vehicles online, see full 360-degree views of both the interior and
exterior of the vehicles before deciding to go through the
purchasing process. Our Customer Advocates will then either deliver
the purchased vehicle to our customer's driveway using one of our
kick-ass one car haulers, or they will meet our customers at one of
our amazing coin-operated Vending Machines. For more information on
Carvana and our mission, sneak a peek at our company introduction
video. About the team and position Carvana's Market Operations is
known for its team-oriented, fast-paced environment. We expect
bright people who are willing to roll up their sleeves, step in
wherever needed, mentor and develop team members, and assume
additional responsibilities as needed while juggling multiple
projects. Don't forget to bring your personality! We thrive from
each unique perspective. Our strength is in our diversity of
opinions. What you'll be doing Motivating, inspiring, and leading a
team of Market Leaders based in various locations across a region
of the United States. Balancing execution, process improvements,
and impeccable customer service. Helping launch and expand Carvana
markets and car vending machines. Keeping every detail of your
markets operating like a well-oiled machine, but also taking time
to think through strategy and process with a broad perspective and
making the necessary improvements to fuel future growth.
Collaborating with leadership, peers, and direct reports to drive
meaningful results. Helping interview, select, onboard, and train a
team of Customer Advocates and Market Leaders and giving them the
tools, resources, and guidance they need to be successful. Employee
development is an essential part of this role. Regularly travel to
each of your markets to conduct on-site visits. These visits must
infuse your market with the culture and performance standards that
make the Carvana team member and customer experience exceptional.
Working cross-functionally with groups company-wide, including
Logistics, Product, Inspection Centers, Customer Care, Marketing,
and People Operations. Other duties as assigned. What you should
have 7 years of operational experience preferred. At least 5 years
experience of leading teams with 2 years managing managers
preferred. A strong sense of urgency with the ability to improve
operational efficiency. Excellent problem-solving skills with the
ability to think outside the box. Strong analytical and critical
thinking skills. Excellent communication skills. Ability to
implement change across multiple HUB locations. Willingness to work
on weekends. Willingness to travel (up to 75%) required. Interest
in working hard, being challenged in a fast-paced environment, and
having fun while doing so. It would be great if you also had High
influencing skills. Experience with change management. An
analytical mindset. A passion for people development. A strong
leadership presence. A Bachelor's degree from an accredited
undergraduate institution. What we'll offer in return Full-Time
Salary Position Pay Range: $98,000 - $122,000 annually Medical,
Dental, and Vision benefits 401K with company match A multitude of
perks including student loan payments, discounts on vehicles,
benefits for your pets, and much more A great wellness program to
keep you healthy and happy both physically and mentally Access to
opportunities to expand your skillset and share your knowledge with
others across the organization A company culture of promotions from
within, with a start-up atmosphere allowing for varied and rapid
career development A seat in one of the fastest-growing companies
in the country Other requirements To be able to do your job at
Carvana, there are some basic requirements we want to share with
you. Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for
extended periods of time (8 hours). Requires high and low levels of
movement with the ability to reach with arms, twist, kneel, crouch,
climb, balance, and squat. Requires the grasping, carrying,
lifting, pushing, and pulling of items up to 50lbs. Frequent
driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions. Must be able to
stay in stationary positions for extended periods of time (when
driving) up to 3 hours at a time. Frequently communicates with
customers and must be able to exchange accurate information. Of
course, we'll make any reasonable accommodations for those with
disabilities to perform the essential functions of their jobs.
Legal stuff Hiring is contingent on passing a complete background
check. This role is not eligible for visa sponsorship. Carvana is
an equal employment opportunity employer. All applicants receive
consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or
physical disability, protected veteran status, or genetic
information, or any other basis protected by applicable law.
Carvana also prohibits harassment of applicants or employees based
on any of these protected categories. Please note this job
description is not designed to contain a comprehensive listing of
activities, duties, or responsibilities that are required of the
employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Keywords: Carvana, Oak Park , Territory Manager, Retail - All , Chicago, Illinois
