Service Solutions Specialist - Greater Chicago, IL Area
Company: Fidelity Investments
Location: Oak Park
Posted on: May 14, 2022
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Job Description:
Job Description: - -Service -Solutions -Specialist -We have an
exciting opportunity for a remote, licensed -Service -Solutions
-Specialist -in the Greater Chicago Metro area! While you will work
from home, you must reside near the Greater Chic area as occasional
in-person participation with your peers is an important part of our
culture. We offer virtual interviewing and onboarding, as well as
access to our virtual training and support. You'll have full access
to work from home capability to support our clients remotely -As a
Service -Solutions -Specialist, -you will be an integral part of a
team that provides expertise for complex service items.---You will
own the outcome for the client -and provide a personalized,
frictionless experience to effectively resolve the -client's -need.
In this role, you will help -clients feel confident, make clear
decisions, and achieve their financial dreams. ---- -The Purpose of
Your Role ----The Service -Solutions -team resolves -issues at
point of service, and proactively reaches -out to clients -to
resolve identified issues or items that are not in good order. -You
-will -support Fidelity associates -and clients -with their complex
service needs through a case management model. - -The Value You
Deliver -
Company OverviewFidelity Investments is a privately held company
with a mission to strengthen the financial well-being of our
clients. We help people invest and plan for their future. We assist
companies and non-profit organizations in delivering benefits to
their employees. And we provide institutions and independent
advisors with investment and technology solutions to help invest
their own clients' money.
Join UsAt Fidelity, you'll find endless opportunities to build a
meaningful career that positively impacts peoples' lives, including
yours. You can take advantage of flexible benefits that support you
through every stage of your career, empowering you to thrive at
work and at home. Honored with a , we have been recognized by our
employees as a Best Place to Work in 2022. And you don't need a
finance background to succeed at Fidelity-we offer a range of
opportunities for learning so you can build the career you've
always imagined.As a result of COVID-19, many of our associates are
continuing to work remotely. When Fidelity employees eventually
return to the office, our goal is for most people to work flexibly
in a way that balances both personal and business needs with time
onsite and offsite through what we're calling "."We invite you to
Find Your Fidelity at .
Fidelity Investments is an equal opportunity employer. We believe
that the most effective way to attract, develop and retain a
diverse workforce is to build an enduring culture of inclusion and
belonging.Fidelity will reasonably accommodate applicants with
disabilities who need adjustments to participate in the application
or interview process. To initiate a request for an accommodation,
contact the HR Leave of Absence/Accommodation Team by sending an
email to -, or by calling 800-835-5099, prompt 2, option 2. We
welcome those with experience in jobs such as Business Analyst,
Buyer, and Purchasing Manager and others in the Business to
apply.
Keywords: Fidelity Investments, Oak Park , Service Solutions Specialist - Greater Chicago, IL Area, Other , Oak Park, Illinois
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