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Head Guard

Location: Oak Park
Posted on: May 3, 2021

Job Description:

Job DetailsLevelUndisclosedJob LocationMultiple Locations - Oak Park, ILRemote TypeN/APosition TypeSeasonalEducation LevelHigh SchoolSalary Range$13.50 Travel PercentageNoneJob ShiftMornings, afternoons, evenings, weekendsJob CategoryNon-UnionDescriptionJob PurposeThe Head Guard is responsible for assisting the Aquatic Facility Coordinator with on deck coordination of public, pass holder and family swims. This individual is responsible for managing patron issues and customer service related to the pools, making sure that all patron and safety issues and concerns are addressed and reporting issues to the Aquatic Facility Coordinator. In addition this individual is expected to work early mornings, late nights, weekend, and holiday hours. This position will be required to work 35-40 hours per week in the roles of Head Guard, Lifeguard, Maintenance, Cashier and Concessions staff. Essential FunctionsAssist in the supervision of lifeguards ensuring they are rescue ready at all times by performing drills and observations.Provide constructive direction through observation, ongoing evaluation, mentoring, and progressive discipline when required. Manage lifeguard staff attendance, rotation, breaks and assignments.Work in roles of maintenance staff, concessions staff, cashier staff and lifeguard to continue to learn to operation and prepare for future leadership roles. Ensure lifeguards are enforcing pool rules.Ensure all lifeguard shifts are filling by replacements for absent staff, work with the AFC to provide discipline as necessary.Work with the AFC to maintain appropriate staffing levels and send staff home as necessary.Communicate and enforce Park District pool rules and policies to staff, participants and patrons.Assist with the daily opening and closing procedures related to the aquatic staff, facility opening, checklist, hotline updates, safe inventory and facility inspection.Assist in Ellis & Associates operational audits under the direction of the Aquatic and Rink Manager or Ellis Instructor.Report maintenance needs to the Aquatic Facility Coordinator.Assign and assist with pool maintenance, cleaning, and upkeep. Complete maintenance tasks as needed.Complete all required paperwork as needed.Maintain a complete understanding of Park District emergency action plans and take the lead in the execution of those plans when required. Act as a leader in emergency procedure implementation and building evacuation.Assist in the management of operational closing and reopening for weather, emergencies, or other unsafe situations. Assist in communication of this information to other staff.Assist in conducting regular safety inspections of the pools. Complete all required safety and facility checklists.Inventory and monitor supplies; requisition supplies as needed. Check water chemicals and filter room hourly to ensure normal operation, safety in those areas, and compliance with code. Immediately report all issues to the Maintenance Crew Leader.Ensure all cleaning tasks assigned to lifeguard staff is completed in a quality manner. Report any policy or procedure violations by staff immediately to the Aquatic & Rink ManagerAdditional Functions Occasionally assist with events and programs.Attend staff meetings and training programs as specified.Assist in the preparation of reports as assigned.Complete other duties as assigned by supervisor or other Park District administrative personnel.Ensure self and lifeguards engage in consistent and frequent communication with patrons regarding pool rules, safety, and other pertinent information.Responsible for cash handling including morning and evening safe inventory.Provide excellent customer service and maintain a positive public image by addressing questions and concerns from staff, patrons, participants, and parents immediately. Contact and ask for assistance from supervisor or other Park District staff when necessary. Knowledge, Skill, and Work ExperienceMust be a high school graduate or possess a GED.Must have previous experience as an Ellis & Associates Licensed LifeguardLifeguard Certification or ability to obtain upon employment.Certification in advanced Cardio Pulmonary Resuscitation (CPR), First Aid and Sutomated External Defibrillator (AED) within 1 month of employment and keep certification current. The District provides this training.Supervisory experience preferred.Knowledge, experience and proficiency in Microsoft Office and computer applications. Knowledge of online registration program recommended.Must have the ability to solve problems as they arise and know when to ask for assistance from the AFC.Must be highly motivated and able to assume a positive and active role in the park, even while working under potentially stressful conditions (hot or cold weather, upset or injured patrons, etc.).Must have the ability to be firm with participants (both youth and adults) when necessary, enforce pool rules, and make sound decisions in order to secure the safety and well-being of all pool visitors, facilities, and equipment.Must be able to complete required Park District training. Work Environment, Physical Demands and ConsiderationFrequent walking, standing, reaching, bending.Must be able to lift up to 50 lbs.Will be exposed to inclement weather including heat, humidity, cold, rain, snow, ice and wind. Ability to work independently without supervision.Ability to present ideas and recommendations in a concise manner.Ability to understand and carry out verbal and/or written instructions efficiently and effectively and to read and understand printed material.Ability to operate assigned equipment.Ability to effectively interact and communicate well with others.Ability to interpret and explain division and District policies and procedures.Ability to follow safety guidelines and exercise judgment in all aspects of responsibility.Ability to resolve conflict safely, calmly and effectively.Customers:Internal: Employees of Park District; Board of Park CommissionersExternal: Patrons of Park District of Oak Park; residents of Oak Park, WSSRA, Partner Organizations including governmental and non-profit groups, and the Oak Park Business CommunityThis job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job. Duties, functions, activities or responsibilities may change at any time with or without notice.Qualifications

Keywords: OAK PARK PARK DISTRICT, Oak Park , Head Guard, Other , Oak Park, Illinois

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