OakParkRecruiter Since 2001
the smart solution for Oak Park jobs

Virtual Passenger Services Agent (Bilingual-English/Spanish)

Company: Swissport
Location: Oak Park
Posted on: November 20, 2020

Job Description:

To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.
Responsibilities Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned
Qualifications and Competencies High School diploma or GED equivalent Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Additional languages desirable Commitment to continuous improvement Self motivated and able to work independently Attentive to detail and numerate Ability to follow processes and procedures and apply flexible approach when required Must be able to type and learn airline specific computer reservation/ ticketing software Willingness to work in inclement weather
Equal Employment Opportunity Statement
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
About us
Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world's leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
PandoLogic.Category: Transportation, Keywords: Passenger Service Agent

Keywords: Swissport, Oak Park , Virtual Passenger Services Agent (Bilingual-English/Spanish), Other , Oak Park, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Yoga Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

Piano Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

Physics Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020


Mathematics Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

Bollywood Dancing Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

Macy's Seasonal Retail Beauty Sales, Part Time: University Park
Description: Overview: The Seasonal Cosmetics/Fragrances Associate is responsible for providing professional service to customers by selling and demonstrating cosmetics and fragrances, as well as contributing (more...)
Company: Macy's
Location: Mishawaka
Posted on: 11/27/2020

Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

CDL A OTR Company Drivers
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS Guaranteed Transition Pay LCL Bulk is a Wisconsin based food grade tanker company that primarily hauls liquid chocolate for some of the largest (more...)
Company: LCL Bulk Transport
Location: Mishawaka
Posted on: 11/27/2020

Gymnastics Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

Life coaching Private Tutoring Jobs Mishawaka
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Mishawaka
Posted on: 11/27/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Oak Park RSS job feeds