External Communications Consultant 30186
Location: Chicago
Posted on: June 23, 2025
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Job Description:
One of the world’s most prominent derivatives marketplace is
focused on seeking highly motivated individuals to help foster
their corporate culture and uphold their core values with
integrity. In this role, you will be working with the most advanced
trading technology and industry-leading clearing and risk
management capabilities. Come join their world-class team! This
contract role as an External Communications Consultant in Chicago,
IL is responsible for copyediting and delivering forward-looking,
online technical and operational information intended to prepare
customers for technology changes and new technology solutions for
client’s electronic trading venues and solutions. This includes
content creation and delivery for Customer Notice emails, and other
customer-facing collateral. This role advocates for upholding
external email communication and brand standards. Responsibilities:
• Support the external Customer Notice process and alignment of
content from multiple stakeholders, including copyediting and
organizing weekly final review approvals. Ensure timely and
accurate execution and dissemination is harmonized among Content
Delivery (Communication) team members. • Support content, including
PDF updates, file uploads; update digital content for accuracy and
brand standards; coordinate content with internal stakeholders and
co-owners. • Execute clear, concise, useful copy. • Collaborate
with tool support teams to ensure accountability and timeliness for
all team requests/tickets (i.e. contact list uploads, new
templates, digital assets, etc). Skills and Software Requirements:
• 3 years relevant experience sending external communication via an
email automation tool (SalesForce/Marketing Cloud, XMatters, or
other modern mass email distribution tools) required. • Bachelors
Degree: English, Communications, Technical Editing or Technical
Communication, Journalism, Marketing or similar required. • Strong
attention to detail and experience editing technical
customer-facing copy. • Ability to manage multiple deliverables and
maintain content accuracy under deadlines • Experience with Content
Management Systems and other web-based tools such as AEM, Google
Workspace, website design and basic HTML required. • Experience
using JIRA and Confluence preferred. Benefits: Solving IT, a Woman
and LGBTQ owned and operated organization is thrilled to provide a
comprehensive benefit package to all our W2 employees and their
families, regardless of gender. We are proud to offer five diverse
health plan options as well as a PPO dental plan through Blue Cross
Blue Shield, Term Life/AD&D Insurance, and a 401(k) Savings
Plan. Solving IT covers a portion of the health and dental premiums
for our employees. As you progress in your professional journey,
Solving IT is dedicated to accommodating your evolving preferences
and matching you with fulfilling projects. We champion equality and
embrace diversity in all its forms. Creating an atmosphere that
encourages varied perspectives to collaborate fosters personal
development, strengthens team unity, and contributes to the overall
success of the organization! Whether you're seeking your next
career challenge or aiming to stay abreast of industry trends,
Solving IT is committed to supporting your career advancement. We
actively encourage applications from all backgrounds and utilize
the most up-to-date market insights and compensation data to ensure
that you receive not just advice, but the complete Solving IT
Experience.
Keywords: , Oak Park , External Communications Consultant 30186, IT / Software / Systems , Chicago, Illinois
