Extend - Technical Consulting Manager, Workday Success Plans

Company: Workday, Inc.
Location: Chicago
Posted on: May 10, 2025

Job Description:

1. Provide the best possible experience on our site
2. Collect statistics to optimize site functionalityExtend - Technical Consulting Manager, Workday Success Plans page is loadedExtend - Technical Consulting Manager, Workday Success PlansApply remote type Flex locations USA, IL, Chicago USA, GA, Atlanta time type Full Time posted on Posted Yesterday job requisition id JR-0096808Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamThe Workday Success Plans team works directly with customers through targeted consulting engagements to help solve their business needs using the Workday application.About the RoleExtend, Technical Consulting Manager, Workday Success Plans - will be responsible for hiring and developing a team of Workday experts focused on helping our customers adopt new features and optimize their existing solutions.

Responsibilities include:

• Deliver targeted consulting in response to customer requests, providing configuration guidance, demonstrations, considerations, tips & tricks, and troubleshooting
• Act as a queue lead for Extend, reviewing incoming customer requests and assigning appropriate delivery consultant
• Aggressively recruit, develop, manage, and retain a diverse team of consultants
• Promote a team-orientated, challenging, and innovative work environment
• Deliver on quarterly objectives including headcount/hiring, customer satisfaction, individual and team utilization and administer team's incentive compensation plans
• Maintain and improve the consulting onboarding, performance management and career development processes
• Collaborate with peers and other team members to continuously look for process improvement to enhance the consultant experience
• Work across organizations to align on priorities
• Maintain product expertise and Workday Certification(s) along with familiarity with the overall Workday roadmap and industry practices
• You will be measured on customer satisfaction, utilization, program revenue & retention as well as individual goalsAbout YouThe ideal candidate will have a mix of product/program management, consulting, and people management skills with a strong working knowledge of professional services, education services and enablement services as it relates to enterprise software. Requirements include:Basic Qualifications
  • 1+ years of experience with Workday Extend
  • 7+ years of experience with technical consulting, requirements gathering, or solution design
  • Experience taking a leadership role within a software, system, or application implementationOther Qualifications
    • Experience with Workday technology & tools
    • Critical thinker & innovator with the ability to bring new ideas to life
    • Strong team player, committed to high quality delivery
    • Willingness to take personal ownership and responsibility for achieving results
    • Excellent attention to detail while also understanding the strategy and vision that drives the team
    • Self-starter with proven ability to thrive and excel in a fast-paced, dynamic environment with high performance expectations
    • Structured, organized, and disciplined, and able to priorities and handle multiple tasks simultaneously
    • Excellent written and oral communication skills
    • High levels of energy and enthusiasm
      Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here .Primary Location: USA.IL.ChicagoPrimary Location Base Pay Range: $140,452 USD - $210,678 USDAdditional US Location(s) Base Pay Range: $127,100 USD - $225,704 USD
      
      Our Approach to Flexible Work
      With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!Can't find a suitable opening?Join our talent community and receive the latest Workday news, content, and be first in line for new job opportunities.Want Information about Workday Benefits?Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!Being a Great Place to WorkAre you interested in contract opportunities at Workday?With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.About WorkdayAt Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE) and creating a brighter workday for all is the cornerstone of all we do. Join us!Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@workday.com .At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
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Keywords: Workday, Inc., Oak Park , Extend - Technical Consulting Manager, Workday Success Plans, IT / Software / Systems , Chicago, Illinois