Principal Technical Account Management

Company: VirtualVocations
Location: Naperville
Posted on: May 18, 2024

Job Description:

A company is looking for a Principal Technical Account Management.

Key Responsibilities:

Act as the primary technology point of contact for internal and external clients
Partner with client leadership to execute on client technology strategy
Lead client program assessments to identify innovative technology solutions

Required Qualifications:

5 years managing Information Technology teams or project teams
Experience in Account Management with heavy client interaction
5+ years' experience in a call center environment, with knowledge of Avaya and Cisco infrastructure preferred
Thorough knowledge of network protocols, desktop operating systems, and troubleshooting techniques
Prefer certifiable technical skills such as a degree in Computer Science or relevant certifications

Keywords: VirtualVocations, Oak Park , Principal Technical Account Management, IT / Software / Systems , Naperville, Illinois

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