Restaurant Host, PT
Company: The Marcus Corporation
Location: Mequon
Posted on: April 1, 2026
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Job Description:
Job Description JOB TITLE\: Host(ess) DEPARTMENT\: Food and
Beverage SUPERVISOR\: Restaurant Supervisor POSITION PURPOSE\:
Greet and escort guests to tables in the restaurant maintaining a
courteous and efficient operation of the dining room to ensure
superior guest satisfaction. ESSENTIAL FUNCTIONS: Meet and greet
guests as they arrive. Ensure even distribution of tables for each
server. Always remember to smile. Verbally communicate to server
the table number sat and the number of guests. Politely take guests
to table. Hand them menus, a wine list, and inform them who their
server will be. Inform guests of specials and leave with a
courteous greeting. Clean and display proper menus before, during,
and after shift. Check floor for debris, sweep and use carpet
sweeper if necessary. Assist wait staff and bus staff as needed.
Assist with to-go orders. Thank all guests graciously and invite
them to return. Perform other duties as assigned per Manager.
POSITION REQUIREMENTS: Must possess an innate desire to serve.
Ability to read, speak, and write the English language, to fully
comprehend guest requests, memos, and reservations. Ability to
remember, recite, and promote a variety of menu items. Ability to
move through a crowded room to seat guests. Ability to relay
important reservation requests to servers. Ability to effectively
deal with customer complaints and concerns in a friendly and
positive manner. This involves listening to the nature of the
concern, demonstrating empathy with the customer and providing
positive and proactive solutions. No prior experience required.
Prior hospitality experience preferred. Ability to multi-task.
Ability to self-motivate during slow periods. Ability to interact
with adults and children in a professional manner. Cash handling
experience preferred. Ability to direct guests to events throughout
the hotel. Maintain a clean environment and ensure area is always
organized. Clean all menus before, during and after shift. Ensure
proper posture is maintained while at maitre'd stand. TSSTH
Keywords: The Marcus Corporation, Oak Park , Restaurant Host, PT, Hospitality & Tourism , Mequon, Illinois
