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Director of Chef Operations

Company: Sticky Fingers Cooking
Location: Oak Park
Posted on: September 24, 2022

Job Description:

Sticky Fingers Cooking - (SFC) is a cooking school for children that teaches after-school enrichment classes and summer camps in hundreds of locations in CO, IL, and TX. We love sharing our passion for cooking through our fun, hands-on, and deliciously healthy cooking classes and camps. Each SFC territory needs a phenomenal leader with impeccable communication skills, who pays close attention to detail and has a positive mind set to manage a team of up to 50+ chef instructors.The Director of Chef Operations (DoCO) is a key player in the oversight of day-to-day program operations at Sticky Fingers Cooking -. SFC is a children's cooking school, which means that positive communication on every level is a necessity. Often, one SFC chef instructor is the only company representation at each of our school and camp venues. Excellent chef instructors are the primary key to running a successful SFC territory. This role is responsible for ensuring that chef instructors are trained, equipped and assigned to classes and camps via The Dash--- (our proprietary software system).The DoCO role is integral to the core of Sticky Fingers Cooking - as this position maintains all communication with our Chef Instructor team in a timely, positive-upbeat manner. This position actively communicates with and co-manages a SFC territory with the Area Director. The primary goal of this position is to provide instructors with a positive and organized work experience, ensuring that they feel supported and encouraged in their roles through upbeat communications. Staff engagement and retention is a priority for the DoCO, keeping in mind that all instructors teach part-time for SFC and many may have other jobs as well. The DoCO must be a leader, who is organized, remains calm under pressure, and also is extremely organized and detail oriented.This is a full-time partially remote position starting at $52k per year plus 401k and health insurance, when qualified.Responsibilities

  • Co-manage a SFC territory with the Area Director
  • Assist in oversight of day-to-day program operations of SFC programing within a territory
  • Support our staff of chef instructors in implementation of SFC curriculum, recipes and classroom management
  • Conduct hiring, interviewing, onboarding, and training of new staff members, both virtually and in-person
  • Coordinate with the Area Director and chef instructors to ensure all locations are fully-staffed
  • Establish and maintain schedules of up to 50+ chef instructors
  • Utilize The Dash--- (software) to update and edit class info and schedule instructors
  • Communicate with instructors and school-based personnel regarding questions or concerns about classes, missing/absent students, student behavioral issues, classroom/space, child pick-up and drop off, etc. C
  • Conduct and maintain up-to-date training for after school, summer camp, birthday party, online class, and/or private events offerings for chef instructors
  • Cultivate and maintain positive relationships with SFC instructors and staff
  • Manage our Applicant Tracking System (ATS) and HR platform
  • Daily updating of spreadsheets and other documents in google drive
  • Building and sending routine newsletters to the chef instructor team
  • Work closely with Area Director in developing long-term operational strategies that help meet company objectives
  • Conduct in-person observations
  • Manage chef instructors' timesheets and reimbursement requests
  • Plan and conduct regular team meetings, trainings and gatherings with chef instructors along with the Area Director
  • Ensure work and teaching environments are adequate and safe; reporting any issues to Area Director
  • Serve as boots-on-the-ground support to chef instructors within the classroom settings
  • Collaborate virtually with national SFC team as neededQualifications
    • Highly effective, positive and enthusiastic verbal and written communication skills
    • Team player with a flexible, positive, and creative approach to problem solving
    • Extremely detail-oriented and organized knowledge of Google and Excel spreadsheets is a must!
    • Self-directed, independent work ethic
    • Experience managing a team and strength in coaching and empowering team members
    • Proficiency with Google Workplace and comfortable learning new technology and software systems
    • Passion for children and cooking; teaching experience strongly preferred
    • A knowledge of the territory and area schools is preferred

Keywords: Sticky Fingers Cooking, Oak Park , Director of Chef Operations, Hospitality & Tourism , Oak Park, Illinois

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