Patient Service Representative
Company: ZOLL LifeVest
Location: South Bend
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Position Title: Patient Service
Representative (PSR) Flexible Position! Preferred Candidates
include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA,
MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates
reviewed on an individual basis. Summary Description: ZOLL,
manufacturer of the LifeVest wearable defibrillator, is seeking a
Patient Service Representative as an independent contract worker to
train patients on the use of the LifeVest. The LifeVest wearable
defibrillator is worn by patients at risk for sudden cardiac arrest
(SCA), providing protection during their changing condition. It is
lightweight and easy to wear, allowing patients to return to their
common activities of daily living, while having the peace of mind
that they are protected from SCA. This is the perfect opportunity
for the health professional with patient care and teaching
experience to supplement his or her income. A typical LifeVest
patient is in the hospital awaiting discharge, and the PSR sets up
the equipment and trains the patient and caregivers on the
LifeVest. They also follow up with patients as needed to assure
patient understanding and satisfaction. PSRs retain the flexibility
to accept or decline assignments as their schedules dictate. Most
assignments can be scheduled during free time – before/after work,
and on days off. Responsibilities: Manage equipment & garment
inventory Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend
activities Willing to travel to patient's homes for fittings or
follow up visits Disclose their family relationship with any
potential referral source Program equipment according to the
prescribing physician's orders Measure the patient and determine
correct garment size Train the patient & other caregivers in the
use of the LifeVest Have the patient sign a Patient Agreement &
WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR
Checklist to ZOLL within 24 hours of the assignment Qualifications:
Have 1 year patient care experience Patient experience must be
professional (not family caregiver) Patient experience must be
documented on resume Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance Willing to pay for
additional training and vendor credentials (i.e. DME/RepTrax), fees
not paid by ZOLL Powered by JazzHR eCRBXjW6Cm
Keywords: ZOLL LifeVest, Oak Park , Patient Service Representative, Healthcare , South Bend, Illinois
