Electrophysiology Laboratory (EP) Scheduler
Company: Rush Oak Park Hospital
Location: Oak Park
Posted on: November 18, 2022
Department: Electrophysiology LaboratoryWork Type: Full Time (1.
0 FTE)Shift: 1st ShiftWork Schedule: 8 Hr Mission: The mission of
Rush is to provide the best health care for the individuals and
diverse communities we serve through the integration of outstanding
patient care, education, research, and community partnerships.
General Summary: Under direction of the Operations Manager,
performs a number of support services to coordinate scheduling
patients for the EP and Cardiac Cath labs. The Scheduler acts as
liaison between patient, department staff and ROPH EP/Cardiac Cath
staff teams. The scheduling coordinator exemplifies the Rush
mission, vision and values and acts in accordance with RUSH
policies and procedures. Principal Duties and Responsibilities:
1.Communicates with all EP/Cardiac and Interventional candidates to
set up appointments, provide patients with information about
procedural requirements, and answers any insurance-related
questions about the procedures. 2.Coordinates scheduling
information flow into and out of the clinic. 3.Maintains a direct
communication line with the key EP/Cardiology staff. 4.Contacts
various outside agencies to retrieve insurance preauthorization and
other medical documentation needed. 5.Keeps an open line of
communication to scheduled patients and medical staff to alleviate
missing information for scheduled procedures. 6.Solves scheduling
problems by seeking out the appropriate people and resources.
7.Answers telephone calls efficiently and courteously. 8.Provides
information as requested or routes calls appropriately. 9.Updates
electronic medical record appropriately. 10.Works as part of the
team and accepts other duties as requested 11.Handles a variety of
office details that involve action, including, but not limited to:
retrieving and sending mail, preparation of surgical documents and
packets, filing documentation into medical records, sending and
receiving faxes, and creating duplicate copies of forms.
12.Exemplifies professionalism by maintaining a courteous demeanor
in all communications with departmental staff, clinical staff,
physicians, and all outside visitors and contacts. 13.Performs
duties to assist the medical staff independently at the direction
of management. Required Job Qualifications:
High School Diploma.
Manual dexterity, effective communication, precision and
Intermediate knowledge of Microsoft Office Suite, effective
communication, precision and accuracy; Epic software knowledge is
Ability to communicate well with patients and all levels of
Able to manage multiple tasks at one time.
Works well individually and as part of the team. Preferred Job
-Certified Medical Assistant experience.
-Three years of medical office experience.
-Experience obtaining prior authorizations & knowledge of insurance
The above is intended to describe the
general content of and requirements for the performance of this
job. It is not to be construed as an exhaustive statement of
duties, responsibilities or requirements.
Keywords: Rush Oak Park Hospital, Oak Park , Electrophysiology Laboratory (EP) Scheduler, Healthcare , Oak Park, Illinois
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