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Electrophysiology Laboratory (EP) Scheduler

Company: Rush Oak Park Hospital
Location: Oak Park
Posted on: November 18, 2022

Job Description:

Department: Electrophysiology LaboratoryWork Type: Full Time (1. 0 FTE)Shift: 1st ShiftWork Schedule: 8 Hr Mission: The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships. General Summary: Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for the EP and Cardiac Cath labs. The Scheduler acts as liaison between patient, department staff and ROPH EP/Cardiac Cath staff teams. The scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with RUSH policies and procedures. Principal Duties and Responsibilities: 1.Communicates with all EP/Cardiac and Interventional candidates to set up appointments, provide patients with information about procedural requirements, and answers any insurance-related questions about the procedures. 2.Coordinates scheduling information flow into and out of the clinic. 3.Maintains a direct communication line with the key EP/Cardiology staff. 4.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed. 5.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures. 6.Solves scheduling problems by seeking out the appropriate people and resources. 7.Answers telephone calls efficiently and courteously. 8.Provides information as requested or routes calls appropriately. 9.Updates electronic medical record appropriately. 10.Works as part of the team and accepts other duties as requested 11.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of forms. 12.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts. 13.Performs duties to assist the medical staff independently at the direction of management. Required Job Qualifications:
High School Diploma.
Manual dexterity, effective communication, precision and accuracy.
Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
Ability to communicate well with patients and all levels of staff.
Able to manage multiple tasks at one time.
Works well individually and as part of the team. Preferred Job Qualifications:
-Certified Medical Assistant experience.
-Three years of medical office experience.
-Experience obtaining prior authorizations & knowledge of insurance authorization processes.Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Keywords: Rush Oak Park Hospital, Oak Park , Electrophysiology Laboratory (EP) Scheduler, Healthcare , Oak Park, Illinois

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