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HOA Property Manager

Company: Mastercare Building Services Inc.
Location: Oak Park
Posted on: November 14, 2022

Job Description:

The Licensed Community Association Manager - HOA (CAM) is the key ambassador of Mastercare He/she will provide management, direction and leadership to ensure the daily operations of a portfolio of community associations delivers professional services and exceptional customer satisfaction in alignment with the company's guiding principles.Key responsibilities include, but are not limited to, working closely with the Board of Directors, developer and/or builder, to manage and operate the community, facilitate solutions to problems, promote community harmony, enforce deed restrictions and increase value of each community. RESPONSIBILITIES: Serves the Board as a consultant in a professional manner. Practice and adhere to the Guiding Principles of the company and respond to all calls / emails in a timely manner. Acquires and maintains current knowledge of state and regulatory agency statutes and the community's documents, polices, and procedures. Provides updates of open items and ongoing reporting to the Board regarding collections, requests, complianceservice request and projects activity. Provides administrative, operational and managerial assistance to Board of Directors. Ability to attend Board or Annual Meeting as requested by the Board. Assist the board with hiringcontractors and insurance carriers to maintain and protect the community. Provide vendor management, obtain bids, scheduling and oversight through completion. Oversee and approve payment of vendors providing service to community association. Draft and submit accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association. Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents. Works with accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects. Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community. Conduct business at-all -times with the highest standards of personal, professional and ethical conduct. Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems. Plus other work related items as needed This is a office position that can move to a hybrid office/ remote position. QUALIFICATIONS: Illinois state community association manager license required HOA management experience required (not multifamily) Minimum of one (2) year managing Homeowner Associations (HOAs) required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Word processing, spreadsheet and extensive email experienceJob Type: Full-timePay: $63,938.00 - $69,325.00 per yearBenefits: 401(k) matching Health insurance Paid time off Retirement planSchedule: 8 hour shift Monday to FridayAbility to commute/relocate: Oak Park, IL 60302: Reliably commute or planning to relocate before starting work (Required)Experience: Customer service: 2 years (Preferred)License/Certification: Driver's License (Required)Work Location: One location

Keywords: Mastercare Building Services Inc., Oak Park , HOA Property Manager, Executive , Oak Park, Illinois

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