Installation Technician - Racine, WI
Company: Rite-Hite
Location: Milwaukee
Posted on: April 3, 2026
|
|
|
Job Description:
At Arbon Equipment, a Rite-Hite Company, your work makes an
impact. We deliver industry-leading solutions that keep workplaces
safe, productive, and efficient. When you join Arbon Equipment,
you’re not just selling or servicing equipment – you’re building
trusted partnerships with customers and growing your career with a
company backed by the strength of Rite-Hite’s global innovation.
Bring your industrial maintenance knowledge to the dock and door
industry! Being an Installation Technician holds a sense of
integrity and independence. You are the face of the organization
with our customers as you install Rite-Hite products, functioning
out of our Milwaukee, WI, office to service the Racine area from a
service truck with a partner. The opportunity offers a career for
you to grow your skillset and make a daily impact! ESSENTIAL DUTIES
AND RESPONSIBILITIES To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. Timely and proper inspection, repair, maintenance,
and installation of customer equipment in a manner that exceeds
customer expectations and that is consistent with Rite-Hite's image
as the industry leader in customer service. Develop and maintain
good customer relations in a manner that exemplifies Rite-Hite's
image and commitment to customer service. Compliance with all
company policies and safety guidelines. Perform installation,
inspection, and repair of equipment in the field in an expeditious
manner while assuring the customer's needs are met and exceeded .
This is mainly accomplished individually but may sometimes be
accomplished in small teams. As skills and knowledge develop, guide
other Technicians with less skills/knowledge through complex
problems in the field . This may include training other Service
Technicians in the proper field installation, service and repair of
equipment and proper administrative procedures instilling
Rite-Hite's commitment to customer service. Using the handheld
devices (or paper backup forms if needed) accurately complete all
necessary paperwork associated with field service, repair, and
installation, including service tickets, timesheets, open job
tracking form and safety analysis sheets. Maintain compliance with
operation and communication standards as per the Field Technician
Handbook. This position requires the operation of a service vehicle
in compliance with DOT Driver Qualification standards, as well as
truck-based cranes, forklifts, welders, torches, and power and hand
tools. Follow all customer-specific requirements, policies, safety
guidelines and directions on their work sites. Work closely with
all other departments in the company, communicating and
coordinating activities to efficiently maximize customer
satisfaction. Occasional (under 2 0% annually) domestic overnight
travel may be required for training, supporting customers at other
offices, etc. may be required. Other duties may be assigned.
EDUCATION and/or EXPERIENCE The successful indi vidual will possess
: High school diploma or general education degree (GED); and One to
five year’s experience in repair and service of hydraulic,
mechanical, and electrical equipment KNOWLEDGE / SKILL REQUIREMENTS
The ideal individual will demonstrate : Service Technicians must
have a valid drivers license P assing DOT medical exam A pplicable
driver qualification standards at all times . Ability to read and
interpret documents such as safety rules, blueprints & schematics,
operating and maintenance instructions, and procedure manuals .
Ability to write routine reports and correspondence . Ability to
speak effectively before groups of customers or employees of
organization . Ability to add, subtract, multiply, and divide in
all units of measure, using whole numbers, common fractions, and
decimals . Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs. Ability to apply common sense
understanding to carry out instructions furnished in written, oral,
or diagram form . Ability to deal with problems involving several
concrete variables in standardized situations. What We Offer At
Arbon Equipment – A Rite-Hite Company, we take care of our people –
because when you’re supported, you can do your best work. Our
benefits are designed to support your health, your future and your
life outside of work: Health & Well-being: Comprehensive medical,
dental, and vision coverage, plus life and disability insurance. A
robust well-being program with an opportunity to receive an extra
day off and more. Financial Security: A strong retirement savings
program with 401(k), company match, and profit sharing. Time for
You: Paid holidays, vacation time, and personal/sick days each
year. Join us and build a career where you’re supported – at work
and beyond. Rite-Hite is proud to be an Equal Opportunity Employer.
We consider all qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, age, disability, veteran status, or any other protected
characteristic under federal, state, or local law. In accordance
with VEVRAA, we are committed to providing equal employment
opportunities for protected veterans. We are also committed to
maintaining a drug-free workplace for the safety of our employees
and customers.
Keywords: Rite-Hite, Oak Park , Installation Technician - Racine, WI, Engineering , Milwaukee, Illinois