Title Order Support
Company: Baird & Warner
Location: Schaumburg
Posted on: February 16, 2026
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Job Description:
Job Description Job Description The Title Order Support role is
responsible for processing all agent orders accurately and
efficiently while managing multiple priorities in a fast-paced
environment. This role requires strong organizational skills, a
customer-focused mindset, and a sense of urgency to ensure timely
completion of tasks. Clear communication, sound judgment, and
proactive problem-solving are essential to maintaining high levels
of customer satisfaction while supporting overall business
objectives. Essential Duties Provide customer service support by
answering and directing incoming calls and emails to the
appropriate team for timely resolution Accurately enter and process
new title orders placed by clients Coordinate the new order process
with remote teams to ensure timely and efficient setup Answer and
route department phone calls in a professional and courteous manner
Respond promptly to customer service inquiries and requests Perform
general administrative duties and additional tasks as assigned by
management Requirements High school diploma Minimum 1 year of
customer service experience (customer care, order entry, etc).
Prior experience at a title insurance company or Real Estate
brokerage preferred. Strong written and verbal communications
skills. Strong organization and follow-up skills. Ability to
multitask and prioritize requests. Strong sense of urgency for
exceeding customer expectations. A passionate customer advocate and
positive work attitude. Ability to work cross-functionally within
the organization. Benefits Medical Dental 401k with employer match
Paid time off Volunteer time off
Keywords: Baird & Warner, Oak Park , Title Order Support, Administration, Clerical , Schaumburg, Illinois
